Key Accounts Manager

Exciting opportunity for an experienced Key Account Manager!

Our client provides integrated security, power, electrical and construction solutions for commercial, industrial and infrastructure projects across South Africa and the broader African continent.

The Key Accounts Manager is responsible for managing, maintaining and growing the strategic client accounts, with specific focus on client relationship management, client retention, opportunity identification, service delivery follow-up and commercial growth. The role requires a professional, client-facing individual who understands the construction, fencing, technology, security, infrastructure, power and electrical project environment, and who can identify opportunities within existing accounts while also supporting new business development initiatives.

Key responsibilities:

• Key Account Management
• Client Retention and Growth
• Business Development Support
• Tender, Proposal and Quotation Support
• Client Service and Internal Coordination
• CRM, Reporting and Administration
• Compliance and Quality Management

Minimum Requirements: 

• Grade 12. 
• Sales, Marketing, Business Management, Commercial, Construction Management or similar qualification will be advantageous. 
• Minimum 5 to 10 years’ experience in key account management, business development, sales or client relationship management. 
• Experience in the construction, steel manufacturing, fencing, security, technology, infrastructure, power, electrical or project environment will be highly advantageous. 
• Strong understanding of client relationship management and service delivery. 
• Experience working with tenders, quotations, proposals or procurement processes. 
• Computer literate, with good Microsoft Office skills. 
• Experience with CRM systems, Monday.com, tender tracking systems, sales pipeline platforms or similar business development platforms will be advantageous. 
• Valid driver’s licence is required. 
• Professional and presentable, strong written and verbal communication skills. 

 

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