Role Overview

We are seeking an experienced Senior Manager: HR & Corporate Services to lead and oversee comprehensive HR services, ensuring effective people practices, legislative compliance, employee relations, payroll governance, and HR analytics.

Key Responsibilities

• Oversee day-to-day HR administration, policies, and systems to ensure smooth and consistent delivery of HR services.

• Develop, implement, and maintain HR policies, procedures, and governance frameworks aligned with labour legislation and organisational strategy.

• Monitor HR metrics, including turnover, headcount, and absenteeism, and prepare regular management reports with actionable insights.

• Drive process improvements and digitisation initiatives to enhance HR efficiency and employee experience.

• Ensure compliance with all statutory and regulatory requirements, including Employment Equity and Skills Development.

• Provide expert guidance on labour law, disciplinary procedures, grievance handling, and workplace conflict resolution.

• Chair or support complex investigations, hearings, and consultations, ensuring procedural and substantive fairness.

• Build capability in line management to manage employee relations matters proactively and ethically.

• Maintain constructive relationships with unions and employee representatives, anticipating and mitigating potential disputes.

• Oversee payroll processes, ensuring accuracy, compliance, and confidentiality of all payroll transactions.

• Partner with Finance to ensure statutory deductions, benefits administration, and reconciliations are accurate and timely.

• Continuously review and improve payroll systems and processes.

• Resolve payroll-related queries escalated by HR or Finance teams.

• Act as a trusted advisor to senior leadership, providing expert insights on people-related strategies and risks.

• Build and maintain strong relationships with key internal and external stakeholders.

• Facilitate cross-functional collaboration to ensure alignment between HR initiatives and business objectives.

• Proactively engage with stakeholders to understand their needs, manage expectations, and drive shared outcomes.

• Lead and develop an HR team, fostering a culture of accountability, innovation, and continuous learning.

• Champion diversity, equity, inclusion, and employee well-being initiatives.

• Lead the development and delivery of HR dashboards and analytics to support evidence-based decision-making.

• Analyse workforce data to identify trends, risks, and opportunities.

• Prepare and present regular and ad hoc reports to senior management, highlighting insights and recommendations.

• Ensure data integrity within HR systems and drive continuous improvement in reporting accuracy and timeliness.

• Use analytics to inform workforce planning and other HR initiatives.

Requirements

• Grade 12 or Equivalent (Essential)

• Relevant BCom degree in Human Resources, Industrial Psychology, or a related discipline (Essential)

• Postgraduate Honours degree in HR or a related discipline (Essential)

• Master’s degree (Advantageous)

• 10–12 years’ experience in an HR-related role, of which 5 years must be in a management role (Essential)

• Experience in HR systems, process automation, and data analytics (Essential)

• Experience managing a diverse HR team across multiple functional areas (Essential)

• Experience within a highly regulated or complex operational environment (Advantageous)

• Excellent knowledge and understanding of Human Resource procedures and relevant legislation, including BCEA, EEA, and Codes of Good Practice.

• Sound knowledge of Employment Equity and Skills Development legislation and practices.

• Knowledge of Human Resources Information Systems and Microsoft Office, with exceptional Excel skills.

• Strong knowledge of HR technology and data analytics for tracking HR metrics.

Personal Attributes

• High level of integrity and discretion when handling employee information.

• Impartial and objective.

• Approachable and compassionate.

• Immaculate time management.

• Assertive.

• Flexible and adaptable.

• Influential.